296 Reviews Found
Confirmed Service Customer
People in the service department are always nice.
Charity S.
MILTON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
The Service Team were Excellent, especially in such difficult times where it was necessary to improvise getting the service and the paperwork done without compromising or risking anyone's health. They did a great job! I had only one problem. I had received an email earlier inviting me to consider buying a new vehicle. I was not happy with this email because it also said that my warranty would expire in 4 months. The vehicle had only done 11,500 miles. A finance person came out to discuss the issue with me at a respectable distance but I found him to be very rude - he told me that this was industry practice which , if it is true, I am very unhappy about. How can a warranty expire after such low mileage? Anyway he simply threw the email into the trash bin and walked off. He spoiled my day.
Michael R.
HYDE PARK
Business Response
Hi, thank you for your review; we are happy to pass along your comments to the team here at Lamoille Valley Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Sales Customer
Went above and beyond traditional dealerships to make the sale happen. Everyone was friendly and energetic. Great place!
Jason S.
JOHNSON
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lamoille Valley Chevrolet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Got me in very quickly, same day I called, fixed the problem & 2 recalls. Very well done Thank you
John P.
RICHMOND
Business Response
It is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Lamoille Valley Chevrolet
Was this review helpful?
Confirmed Sales Customer
Hands down the best car buying experience of my life. The majority of the deal was accomplished over the phone and the sales manager was quick in responding and extremely knowledgeable about the traverse. From the sales team to their financial department and even the warranty guy, everyone was pleasant to deal with. They���ve got my business for life.
Ryan P.
FAIRFAX
Business Response
Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Was this review helpful?
Confirmed Service Customer
When I called Monica answered and listened carefully to my description of the problem. Then she and I discussed the options. Monica arranged for Francois to bring the car in on the tow truck and called 15 minutes before he was due to arrive. About an hour after the car was taken, Todd called and told me a new battery was needed and what the cost would be. I approved the work and requested they do a review of the car to make sure everything else was in good shape. Within two hours Monica called to say the work was finished and I arranged to pay the charges. In the early afternoon my car was returned and was running beautifully. All this was done maintaining social safe practices. It was very reassuring to know I could call and have things taken care of so efficiently. THANK YOU!
Martha C.
HYDE PARK
Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Lamoille Valley Chevrolet and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
Please with how quick it went and all people were courteous
Stephen W.
JOHNSON
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Lamoille Valley Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
I always have good and friendly experience every time
Sylvio D.
CAMBRIDGE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Had VLOM replaced. Picked truck up and engine light was still on. Brought it back and they found a couple broken wires. Seems to be fine now
Eric H.
NEWPORT CTR
Business Response
Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Hello, thank you for the high star rating! Please don't hesitate to reach out to us if you ever need anything else. Safe travels!
Was this review helpful?
Confirmed Service Customer
Staff was very helpful and explained any questions that I had. Very happy with the service and my truck was completed when they said it would be. No delays. I recently bought a second vehicle from Lamoille Chevrolet.
Patrick K.
WOLCOTT
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Lamoille Valley Chevrolet. We sincerely value your business and look forward to your next visit! Have a wonderful day!
Was this review helpful?
Business Response
Hi there, thank you so much for your positive comments about Lamoille Valley Chevrolet! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
I was very satisfied with the service both in the service department & sales department.
Lisa D.
JEFFERSONVILLE
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything we can do for you. Take care.
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lamoille Valley Chevrolet and we hope to see you again soon!
Was this review helpful?
Confirmed Sales Customer
It was a great team experience! everyone went out of there way for me. Special thanks to Donny!!!!
Douglas D.
CAMBRIDGE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lamoille Valley Chevrolet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Brie was awesome, got me right in and out. Great staff. Really great dealership!
Dean T.
EDEN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!